Terms and conditions

Credit Card payments are collected by Trekksoft AG acting as an authorised agent of FRANCE.COM, INC.. Subsequently, Trekksoft AG will appear as FRANCE COM on your credit card statement.

The domain where you enter and process your payment is owned and operated by TrekkSoft AG.

Payment is required at the time of booking.

Services that cannot be confirmed will be refunded in full. 

80% of the total price will be refunded in case of a cancellation occurring more than 30 days prior to Start Date or Tour date .

Unless otherwise indicated above, no refunds will be given in case of a cancellation occurring less than 30 days prior to the Start Date or in case of a no-show. No refunds for train tickets, exhibition and museum passes.